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FAQ – myridenorthtexas

FAQ

Frequently asked questions

My Ride North Texas is a service that residents of North Texas can use to find transportation providers suited to their specific travel need.

Any person in North Texas can use our service. It was originally designed to assist veterans and active military find rides, especially for those who need specific travel accommodations. After we accomplished this vision, we opened up the service for anyone in this region because we understand that finding suitable and affordable transportation is difficult.

Participating counties include: Dallas, Tarrant ,Collin, Wise, Denton, Hunt, Rockwall, Parker, Kaufman, Palo Pinto, Erath, Hood, Somervell, Johnson, Ellis and Navarro.

My Ride North Texas can be accessed from the web at MyRideNorthTexas.org or through our mobile app (Download the QRyde App and use code MRNT).

You can find providers for your specific travel needs, connect with transit and other providers, get access to travel assistance information, and more! Explore the site to find out more.

Go to MyRideNorthTexas.org, click on ‘Find a Ride’, select ‘Login’ in the top-right corner, then register as a rider.  Make sure to use Code MRNT

Go to MyRideNorthTexas.org click on ‘Sign Up’ under ‘Join the Provider Network’, and fill our your provider information.

My Ride North Texas is a result of a VTCLI grant. The lead agencies are DART and My Ride Tarrant, but the project is a collaborative of all transit and public transportation agencies and companies in the 16 county North Texas COG.

If you need help using this website, please email us at info@myridenorthtexas.org.
If you need to contact your transportation service provider, please call them directly, using the phone number provided.

Yes, we’d love to hear from you. Under FAQ in the main menu there is a drop down for feedback. Simply fill the form out. 

By creating an account, you can save your Accessibility Needs for the next time you need to find a ride.

Mobility options are the special accommodations some riders need to get from A to B. These could mean wheelchair accessible vans, extra seats for assistant, medically equipped vans, etc.

You can always update your profile with your most recent information.

Put in your accommodations; where you want to go, when, mobility options, and transportation providers with vehicles that can accommodate your needs will pop up. From there you can contact providers to fit your specific needs.

Please call your transportation provider for all travel-related issues.

The website is always available. Please contact your transportation provider to find their specific service hours, as they vary by company.

Searching for a trip shows all available transportation options, if you are still not able to find the ride you need please post it to the rider forum.         Click here – Rider Forum